Terms of service

These Terms of Service govern the use of the Glamisu website and all purchases made through our online shop.

By accessing our site and placing an order, you fully accept these terms. Please read them carefully before using our shop.

1. General information

The Glamisu site sells beauty products and accessories intended for personal use.

We reserve the right to change the content of the site, these Terms of Service, our prices, our offers and any other information displayed at any time, without notice. The applicable terms are those in force at the time of the order.

2. Use of the site

By using this site, you declare that you are of legal age in your country or region of residence, or that you have the permission of a legal guardian.

You agree not to use our products or our site for any illegal, fraudulent or unauthorised purpose, nor to break any applicable laws in your use of the service.

Any breach of these terms may result in the immediate suspension or termination of your access to the site.

3. Products and availability

We take great care in presenting our products, in particular through the descriptions, visuals and information displayed on the site.

However, slight variations may exist, particularly in colours or visual appearance depending on the screen used.

All products are offered while stocks last. We reserve the right to withdraw or change a product at any time, without prior obligation.

4. Prices and payment

Prices shown on the site are in euros (€), unless otherwise stated.

We reserve the right to change our prices at any time. The price charged will always be the one displayed when the order is confirmed.

Payment is due immediately at the time of purchase. The order is only considered confirmed once payment has been validated.

5. Orders

Any order placed on the site constitutes acceptance of these Terms of Service.

We reserve the right to refuse, limit or cancel any order, in particular in the event of suspected fraud, incomplete information, a payment problem, or an order deemed abnormal.

If an order cannot be fulfilled, the customer will be informed as soon as possible and, where applicable, refunded.

6. Delivery

Delivery times given on the site are for guidance only. Although we do everything possible to dispatch orders as quickly as possible, Glamisu cannot be held responsible for any delay attributable to the carrier, an external event or any circumstance beyond our control.

The customer is responsible for the accuracy of the delivery information provided when ordering. In the event of an incorrect address or incomplete information, Glamisu cannot be held responsible for any resulting failure to deliver or delay.

7. Returns and refunds

Return and refund requests are subject to our Return and Refund Policy, available on the site.

For any request about an order, a return or a refund, you can contact us at: livraison@glamisu.com

8. Intellectual property

All content on the Glamisu site, including texts, visuals, logos, graphic elements, images, videos, design and brand identity, is protected by applicable intellectual property rights.

Any reproduction, distribution, exploitation, modification or use, even partial, without prior written permission is strictly prohibited.

9. Liability

Products sold on the Glamisu site must be used in accordance with their intended use and the instructions provided.

Glamisu cannot be held responsible for damage resulting from misuse of the products, non-compliant use or negligence on the part of the customer.

More generally, Glamisu cannot be held responsible for any indirect, incidental or intangible damage related to the use of the site or the products purchased.

10. Personal data

Personal information collected through the use of the site or an order is processed in accordance with our Privacy Policy.

We pay particular attention to protecting your data and keeping your information confidential.

11. Applicable law

These Terms of Service are governed by the law applicable in the country where the business is established, subject to the mandatory consumer protection provisions applicable in the customer's country of residence.

In the event of a dispute, an amicable solution will always be sought before any proceedings.